Shop Queries

Shipping can take upto 7 to 10 days to process

Our subscription payments are handled through either Stripe or Paypal.

Stripe allows you to easily pay with a Visa or Mastercard – both debit and credit card.

Paypal allows you to pay also a variety of different card types, including Visa/Mastercard/Amex but also with your bank account, direct debit and any Paypal balance.

You can access your account via the ‘Login’ link at the top right of the page. Once logged in you’ll have access to the My Account page for you to see more information about your subscription.

When logged in to the website, you can visit the My Account section featured in the links at the top of each page.

When on the My Account page, there is a section titled ‘Subscriptions’ .

You can click the cancel link and from that point forward we will no longer take any payment. Your subscription will continue till it’s expiry date.

If you use Paypal, please make sure your subscription is cancelled within Paypal too.

If you’ve lost your password, please fill out the ‘Lost Password‘, linked from the login page.

Fill out your e-mail address and you’ll receive an e-mail from us with a link to click. This verifies we have the correct address.

Once clicked, you’ll receive a second e-mail from us with a new randomly generated password.

You can then login to the website with the new password – where you can also change it to something more familiar.